5. Quick Start Business Acumen: Customer/Consumer

The enduring focus of any successful enterprise

 Welcome to the lesson that is closing out the explanation of the four elements of the Charan Virtuous Business Cycle model, where we’ll talk about the living heart of the model and organizations: Customers (and Consumers if it has them) or we could say we can’t live without them.

So before moving on, pause and open your Business Acumen Worksheet to pag…